Garage Door Spring Repair Services in Connecticut

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Overhead Door of Norwich, Middlesex, Tolland and Windham county provides reliable garage door spring repair services to homes and businesses in Connecticut. Your springs are an essential part of your door’s function, and failing springs can be a huge risk or can stop your door from functioning entirely. If your garage door springs are broken, contact us today for fast, safe, and reliable repairs.

For emergency services, contact our 24-hour emergency service hotline at 860-889-3848.

Garage doors are an essential part of any home or business. But broken garage door springs are not only an inconvenience for you, your household, or your business, but they can also be a dangerous liability if you continue to use them. In case your door’s stuck or you begin to notice problems in the way your door operates, give Overhead Door of Norwich, Middlesex, Tolland and Windham county a call to have it fixed as soon as possible.

Overhead Door of Norwich, Middlesex, Tolland and Windham county is Connecticut’s largest provider of garage door installation and repair services. We can tell if a broken spring should be repaired or replaced – either way, we can get it up and running as quickly as we can. So, if your door’s stuck, don’t panic. Give us a call any time of the day – our technicians will be out there right away.  

Signs of a Broken Garage Door Spring

Your garage door spring plays an essential role in your garage door system functioning normally. However, the spring system is also one of the easiest parts to damage with regular wear and tear. Whether you open your garage door manually or with an automatic garage door opener, the spring is responsible for counteracting the force of gravity, which makes the door lighter and requires less force to lift upwards.

To catch the signs of a broken spring before it gives out, you need to know the two types of springs: torsion springs and extension springs.

Garage door torsion springs are commonly used in older homes. A garage door torsion spring is normally mounted on a metal bar above the door, but more compact garages place the torsion shaft at the rear. When the torsion tube is installed correctly, your garage door should feel balanced when opening or closing. Some of the signs to look out for a broken spring include:

  • More than 9 years of operation – if maintained properly and used up to four times a day, standard torsion springs can last for 7 to 9 years (or 4 to 6 years for heavily-used springs).
  • Unbalanced door – does it feel like you need more pressure to open the door than to close it? This is a sign that your torsion springs are unbalanced or giving up.
  • Door doesn’t stay still – if you put your door in a mid-level position and it moves up or down, it means the strength of the springs is no longer enough to support it.

Extension springs are suspended overhead above the tracks on a cable pulley system, though they can also be mounted on the sides vertically. They work by pulling the garage door upwards against the force of gravity. Early signs of wear include:

  • More than 9 years of operation – if maintained properly and used up to four times a day, extension springs can also last for 7 to 9 years.
  • Gaps in the spring – extension springs don’t physically break, but they can fail. If you see gaps between the coils of each spring, it means they don’t have the same strength they once did.

What to Do If Your Garage Door Spring Breaks

If your garage door breaks, we don’t recommend using your automatic operator or performing DIY repairs. Always have a professional garage door repair service to handle broken garage doors.

Avoid DIY Repairs

Regardless of the type of springs you have, repairing garage doors have some amount of hazardous risk. Garage doors can weigh up to 400 pounds, and your door’s mechanism can produce strong pressure to lift your door. If handled by an inexperienced user, there’s a risk of cuts from sharp metal parts, the garage door falling on you, activating the opener during replacements, and other dangerous accidents that can hurt you or your property. In this case, it’s best to leave your garage doors to professionals.   

Avoid Using the Door

If your springs fail, don’t attempt trying to open your door with your automatic operator or by manually opening it. Your springs are responsible for lifting and keeping the door open, so there’s a huge risk at trying to open your door to let vehicles, objects, or even other people pass underneath it. There’s no telling how damaged your door’s mechanism is until your technician arrives, so it’s best to leave it as is until our technicians can handle it.

In Case of Hazardous Situations, Call Our Emergency Service Hotline

You can contact Overhead Door of Norwich, Middlesex, Tolland and Windham county for a free no-obligation quote, and our technicians can provide service within the scheduled repair appointment time. But if you’ve got a hazardous situation that needs immediate repairs or need your garage doors instantly fixed, you can call our 24-hour emergency service at 860-889-3848.

Why Choose Overhead Door of Norwich, Middlesex, Tolland and Windham county

Overhead Door of Norwich, Middlesex, Tolland and Windham county was established in 1961 and, 60 years later, we’ve expanded our offices to spread across four cities in Connecticut. We are the biggest garage door service provider in the state, offering installation, maintenance and repair services. We are one of the most recognized and respected brands in the garage door industry.

Our family-owned business is happy to provide top-quality service to both homeowners and businesses, and we guarantee the following when you choose Overhead Door of Norwich, Middlesex, Tolland and Windham county.

Available 24/7, 7 Days a Week

There’s no telling when your garage door may break, and we’re here for you during your emergency. We offer emergency repair services any day at any time of the week to get your door functioning as quickly as possible.  

Over 60 Years of Service

When you choose Overhead Door of Norwich, Middlesex, Tolland and Windham county, you’re working with experienced professionals that are well-equipped to get your door running smoothly and safely. We’ve been operating this long because we take pride in serving our community with honest and reliable services they can count on when they need it.  

State Contractor Licensed & OSHA Safety Certified

Every technician that works on your door is an Overhead Door of Norwich, Middlesex, Tolland and Windham county employee that’s fully certified to handle your garage door. They also adhere to OSHA safety practices to minimize the risk of accidents on your business’ property.

Repairs Covered By Insurance

In case of damage to your doors and property during our repairs, Overhead Door of Norwich, Middlesex, Tolland and Windham county is sufficiently covered by insurance to handle all the damages. We can provide an insurance certificate upon request.

Residential & Commercial Garage Door Spring Repair Services

Overhead Door of Norwich, Middlesex, Tolland and Windham county handles both residential and commercial garage doors. For homeowners, there’s no telling when your garage door spring can fail. When it does, it can leave you with your car stuck inside or you unable to safely park your car indoors. And if you’re planning on selling your home, a non-functioning garage door can cut your property’s market value by a significant amount.

Faulty garage doors may also pose a hazard to your family or household. You don’t want to wait for your springs to suddenly give up and cause your garage doors to fall, which can cause serious injuries or even damage to your property. Rather than risking a DIY repair, let the professionals take care of it and have it running smoothly and safely for your peace of mind.

Overhead Door of Norwich, Middlesex, Tolland and Windham county also handles garage doors and other similar types of doors for businesses in Connecticut. We understand that a broken door can be a hazard to your employees, as well as a disruption that can halt your operations. We can fix the springs in various types of commercial doors, and we have the experience to handle the following types of doors:  

  • Rolling service doors
  • Security grills
  • Sectional steel doors
  • Counter doors
  • Rolling shutters
  • Thermacore doors
  • Aluminum glass doors
  • High-speed doors
  • Loading dock doors

Our Spring Repair Process: Repair or Replace Your Springs?

Your springs can fail for a number of reasons, and our technicians are fully-equipped to address your garage door’s issue accordingly. We can also recommend if your springs can be repaired or if it’s the more practical solution to completely replace your old spring with a new spring. Our technicians can honestly and safely diagnose your door’s status for the safest but cost-effective solution that your door needs.

For garage doors that use torsion springs, it’s possible to repair springs by re-balancing them. This can restore the spring tension so that it can operate as usual. Factors like weather can affect your spring’s performance and can easily be resolved by re-balancing your springs. However, these are some causes that may require replacing your torsion springs:

  • Torsion springs that are older than 9 years old – however, torsion springs for garages that are more frequently used or have heavier doors may need to be replaced as early as 4 years into its use.
  • Broken torsion springs – torsion springs can break due to improper installation.
  • Wrong spring used – light garage doors using the wrong size may cause issues in its operation and will need to be replaced with the right spring.

During your appointment, we can safely clamp your torsion spring to get your door working temporarily while we make your replacement. Once your torsion spring is done, we’ll replace the old torsion spring and have your garage door functioning normally.

Garage door extension springs, on the other hand, never break but can fail. If your extension spring has outlived its maximum lifespan of 9 years or starts to show gaps within the spring, these will need to be replaced. We stock all major extension springs and can have your door repaired with the correct spring type.


Q: Where are you located?

A: We have branches in Norwich, Middlesex, Tolland, and Windham and service homes and businesses in eastern Connecticut.

Q: Do you handle special types of garage doors?

A: Yes, we do! Our technicians are proficient in handling various types of garage doors. We can handle any mechanism safely and reliably.

Q: How can I prevent broken springs?

A: Ideally, you should have your garage doors maintained at least once a year. Regular maintenance can help prolong the lifespan of your doors while also catching issues before they get worse.

Have Your Garage Doors Operating Smoothly with Overhead Door of Norwich, Middlesex, Tolland and Windham county

For the safest and most reliable solution for handling your garage door repair services, contact Overhead Door of Norwich, Middlesex, Tolland and Windham county to handle your garage door spring replacement or repair. We have been servicing east Connecticut for over 60 years, so you can expect honest and trustworthy technicians to help your garage doors work like normal once more. 

Contact us today for a free estimate on our services.


This is the second time I've used Overhead Door of Norwich to replace existing garage doors and openers. Charlie the salesman was very knowledgeable and was able to answer all my questions regarding garage door options/garage door opener options and pricing. He kept me informed of the garage door lead times due to supply chain issues. The doors were delivered and installed in the estimated timeframe. The installation of the new garage doors went well and the new doors look great compared to our old, weathered wooden garage doors.

Steve Modzelewski

I have an older garage door to which I was hoping to add an automatic opener. Both the salesman, and,
ultimately a service person were professional and helpful. Though my garage was too limited in space for the opener, the service adjustments were very helpful; I also got new rubber door to floor gasket just before the flooding we've experienced here. Highly recommend.

Christine Anderson

We had our garage doors replaced by a different company a couple years ago. When one of the doors broke, we learned that company no longer serviced our area. Luckily Overhead Door CT is skilled in repairing various types of garage doors. In no time they got the broken garage door working again. Thanks!

Jacob Colman

Had them instal a new door opener because our 10 year old one was failing. They redid all the moving parts on our two garage doors, and he programmed our remote openers so they will each open all the doors. Their skills is unmatched and would really recommend them to anyone who needs their garage doors to be serviced.

Charlotte Rose

Had Overhead Door CT come to my home today to change out my drive belt on my garage door opener and they were amazing!!! Quick, efficient and knowledgeable. They even gave me a few suggestions for the maintanance of my new drive belt. Amazing work they do here!!

Linda Lockett
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